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Terms and Conditions

Eligibility

Programs are open to all secondary school students registered in public, private, or separate schools worldwide. Students require a minimum mark of 78% to 85% (depending on the program) in the relevant courses.

Cancellation Policy

Cancellations must be received by MEI Academy in writing and are subject to the following:

Travel Fees for Summer and Semester programs: 

All travel fees are non-refundable. Students are required to purchase Trip Cancellation and Interruption insurance that covers their fees.

Non-Refundable Registration Fee:

Once an application is submitted, the Registration fee is Non-Refundable.

Deposit

The deposit is fully refundable up until the time a student is accepted. Once a student is accepted, if a student cancels, penalties will apply. See below for details.

 

CANCELLATION POLICY for Summer Programs:

Cancellations received before December 15 (in the year prior to departure) will be refunded the deposit, excluding an administration fee of $350. 

Cancellations received between December 15 (in the year prior to departure) and March 25 (in the year of the summer program) will be refunded the amount paid, excluding $1500.

Cancellations received after March 25 (in the year of departure) will forfeit fees paid to MEI Academy. No refunds will be issued once a program has commenced. 

 

CANCELLATION POLICY for Fall Semester Programs

Cancellations received before April 1 (in the year of departure) will be refunded the deposit, excluding an administration fee of $350. 

Cancellations received between April 1 (in the year of departure) and May 1 (in the year of departure) will be refunded the amount paid, excluding $1500. 

Cancellations received after May 1 (in the year of departure) will forfeit fees paid to MEI Academy. No refunds will be issued once a program has commenced. 

 

CANCELLATION POLICY for the Spring Semester Programs

Cancellations received before September 1 (in the year prior to departure) will be refunded the deposit, excluding an administration fee of $350. 

Cancellations received between September 1 (in the year prior to departure) and November 1 (in the year prior to departure) will be refunded the amount paid, excluding $1500. 

Cancellations received after November 1 (in the year prior to departure) will forfeit fees paid to MEI Academy. No refunds will be issued once a program has commenced

Program Fee

Program Fee DOES NOT INCLUDE: Application Fee, Gratuities, COVID tests, Travel Visas, Required Vaccinations where applicable, Lunches, Drinks, Local transportation, Course novels, Applicable Taxes including Departure Taxes/Airport Service Fees, and Fuel Surcharges. Approximate Departure Taxes/Airport Service Fees, and Fuel Surcharges are listed on individual Program pages.

 

Travel Insurance

You must have medical health and trip cancellation insurance for the duration of your trip. Note that each policy is different, and you should read over your policy carefully to be sure that you are getting the right coverage for you. You are responsible for contacting the seller of the insurance policy to clarify any terms and conditions that may affect the payment of a claim.

Air Transportation

Airlines concerned are not to be held responsible for any act, omission or event during the time passengers are not on board their planes or conveyances. Limitations and liability of international air carriers are contained on the reverse side of airline tickets. The passage contract in use by these companies when issued shall constitute the sole contract between the companies and the purchaser of these tours and/or passage.

Luggage

Students will be informed of weight allowance in a Program Travel tab that is on the Student Login. This information is subject to change. Excess baggage costs are the responsibility of the students. Luggage travels at the risk of the passenger and MEI Academy is not responsible for any delay, loss or damage to it or its contents. Our staff will however assist students in communicating with the airlines while in transit should an issue arise.

Deviations to Flight Itinerary

Students extending their travel must complete and return the Extended Travel Request form in their student portal. Travel extensions that are requested after the listed dates cannot be guaranteed. Students are responsible for additional costs. You will be informed of costs prior to any changes made. You may choose not to fly with the group on both the outgoing flights and incoming flights; in this case, your travel fee may be reduced accordingly.

Living Standards

Some events are part of normal unpleasant occurrences which can happen when travelling abroad. Students realize this possibility, solely assume the consequences thereof and agree that MEI Academy cannot be held responsible for any damages owing to such occurrences.

Living Standards: Students are asked to bear in mind and accept that living standards, religion, sanitary conditions, local practices and the political system at the destination, and the conditions with respect to the provision of utilities, services and accommodation may differ from those found in Canada.

Service Disruptions: Some services, including water, electricity, air-conditioning, security, pools, beverages and other services or benefits may be suspended or interrupted partially or completely during the student’s stay.

Food, Water and Beverages: The food, water and beverages served abroad may not be up to North American standards and therefore may be the cause of health problems or illness. Accordingly, MEI Academy cannot be held responsible for any health problems or illness resulting therefrom and the student is advised to take all necessary precautions.

Insects: Insect life thrives in certain climates and makes no distinction between budget, intermediate or higher-priced hotel accommodations.

Construction: To maintain the quality of services, hotel complexes must regularly undergo maintenance, improvement and renovation work and, in some instances, expansion. Whenever construction or renovation work that is likely to interfere with the use and enjoyment of any accommodation is brought to the attention of MEI Academy, every reasonable effort will be deployed to promptly notify students, however, it cannot be held accountable for any inconvenience caused to them.

Holidays, School Breaks, Elections and Conventions:  Students may be subject to certain inconveniences, such as cancellation or unavailability of some services, when travelling during periods designated as school breaks, other holidays, elections or conventions. Given these periods vary according to country and relevant authorities, it is practically impossible for MEI Academy to provide any indication of such dates. The student acknowledges this and solely assumes the possible consequences of travelling during these periods.

Force Majeure

In no event shall MEI Academy be liable for any failure to perform MEI Academy’s obligations or delay in performing MEI Academy’s obligations where such failure or delay is due to events beyond MEI Academy’s control which prevents the performance of MEI Academy’s obligations, including without limitation, nuclear or environmental catastrophes; natural disasters and extreme weather conditions; war, invasion, or similar hostilities; rebellion, revolution, insurrection; riots or civil unrest; strikes, lockouts and labour action; acts or threats of terrorism; epidemic, pandemic, or spread of disease; Acts of State or governmental restrictions; and loss or prolonged interruption of necessary utilities, communications or computer services. Student acknowledges that MEI Academy, on behalf of the student, will forward funds to independent third party travel suppliers, and that once forwarded, these funds may not be recovered and/or refunded. Where a force majeure event has occurred, performance of MEI Academy’s obligations shall be suspended for the duration of the force majeure event, and MEI Academy shall perform MEI Academy’s obligations only when it is possible to do so.

Modification

These Terms may be modified by MEI Academy at any time.

Law Governing Terms

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario.

Forum for Disputes

The student and MEI Academy agree that the courts of Ontario shall have exclusive jurisdiction over the resolution of any dispute, controversy or claim arising out of or in relation to these Terms.

Liability/Errors and Omissions

MEI Academy provides supervision of registrants for all programs, events and activities, which it has specifically arranged in accordance with its itinerary. Registrants, however are responsible for ensuring that they follow the itinerary and are also responsible for ensuring they follow any changes to the itinerary. In the event that registrants participate or engage in activities, events, or excursions not specifically organized and sanctioned by MEI Academy or conduct themselves in an inappropriate or unacceptable manner, they shall do so at their own risk and peril. MEI Academy shall not be held responsible for any damage, loss, claim or injury of any kind whatsoever suffered in such circumstances, or as a result of such behavior, whether by willful conduct or by an act of omission. MEI Academy cannot be responsible for any injury, loss, damage, accident, delay or expense resulting from events beyond their control including, without limitation, acts of God, strikes, incidents of politically-motivated violence, war, sickness, government restrictions or regulations.

MEI Academy programs are study/travel programs; accommodation, classrooms and study areas may differ from facilities to which students may be accustomed.

Pictures and videos of staff and students taken on site may be used for promotional purposes by MEI Academy.

Changes to Itinerary

MEI Academy reserves the right to make alterations to the itinerary, to withdraw a program due to insufficient enrollment (with full refund issued to parents), or to refuse to accept or retain a member of the group, as it deems necessary, and will advise registrants of any changes which significantly alters the program they have selected. If a student wishes to change their course or program selection, this must be done in writing and is subject to space availability and the Academic Director’s approval.

Travel Documents

A valid passport is the only reliable and universally accepted evidence of citizenship and is required to travel outside of the student’s country of residence. MEI requires that a student has a passport that is valid for six months beyond the relevant program’s end date. It is the full responsibility of the student to obtain at their own expense all necessary travel documents required by all relevant government authorities, including all ports of call, and to comply with the various laws thereof.

For more information on required travel documents, please consult the website of the relevant country/countries. A student who fails to provide the required documents may be denied boarding privileges by the carrier or relevant authorities, without further recourse or the possibility of a refund. Entry to another country may also be refused even if the required information and travel documents are complete. No refund or replacement will be given for lost or stolen travel documents. MEI Academy shall not be liable for any aid or information given by its employees or the travel agent in connection with obtaining any necessary travel documents or complying with any laws, whether given orally, in writing or otherwise, or for the consequences suffered by any student resulting from failure to obtain such documents or to comply with such laws.

Change in Price

All airfares including taxes and service fees are non-refundable. Any increased change in pricing quoted at time of registration booking to time of issuance of travel documents that is more than 7% of the listed booking quoted price, except any increase resulting from an increase in Retail Sales Tax or Federal Goods & Services Tax, shall entitle the customer to cancel the booking and obtain a full refund.

 

Participants' Behavior

A student BEHAVIOR policy (Conditions Governing Participation) pertaining to the code of conduct is part of the Acceptance Package and students and parents and must read and sign this prior to departure. MEI Academy reserves the right to terminate a student’s participation in the program at any time if the participant’s behavior is deemed inappropriate and unacceptable and this will be done at parents’ or guardians’ expense and no refund will be issued. Should a student, parent or legal guardian choose to discontinue participation in a program once a program has commenced, this will be at the parents’ or legal guardians’ expense and no refund will be issued. Any costs incurred as a result of damages, for which students are deemed responsible, must be paid for by students and/or parents or legal guardians prior to the group’s return home.

Students are expected to adhere to the laws of the country, and curfew rules, attend classes daily and on time, and treat all members of the program with respect. Use of illegal drugs, alcohol consumption, or use of motorized vehicles is not permitted regardless of program location and laws of the land and can result in expulsion from the program at parents’ or guardians’ expense and no refund will be issued. Overnight stays not related to the program are not allowed.